2/4/09

Machine operated voice recognition is still a whiles away

Calling to pay my credit card bill
---
Scene: I’m outside of the building at work, which is in front of the bus yard (i.e.
lots of buses present)

Automated voice: Hello, please enter or say your card number
*enters card number*
Automated voice: Thank you. According to our records, this phone number you’re calling from is a number that is registered as you. Thank you for calling! If you would like to pay your balance, please say pay.
Me: Pay
Automated voice: Sorry I didn’t get that, could you say that again?
Me: Pay
AV: Your current balance is XXX. If you would like to pay by your bank card, please say bank card. If you would like to speak to a representative, please say representative. If you would like to hear your balance, please say balance.
Me: Bank card
AV: Your current balance is XXX. If you would like to pay by your bank card, please say bank card. If you would like to speak to a representative, please say representative. If you would like to hear your balance, please say balance.
Me: Bank card!
AV: Please say the amount you would like to pay, or say minimum balance to pay the minimum balance
Me: Minimum balance
AV: Sorry, I didn’t get that, could you say that again?
Me: Minimum balance
AV: Sorry, I didn’t get that again, could you repeat that again?
Me: Minimum balance!
AV: Sorry, I didn’t get that again, could you repeat that again? Or press 1.
*presses 1*
AV: Thank you. Your payment has been received. Your confirmation number is 5434. If you would like me to repeat this, please say re-
*bus honks*
AV: Thank you. Your payment has been received. Your confirmation number is 5434. If-
*bus honks*
AV: your confirmation number is 543-
*bus honks*
AV: your confirmation numb-
*bus honks*
AV: your conf-
*bus honks*
AV: your conf-
*bus honks*
AV: your conf-
Me: augh!
Call ended.

"Wait, that was an inside joke. You're not supposed to know what I'm talking about."
-JG

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